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How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new name Note: the system is compatible with the name in reversed first/middle and last name order. Changes are only necessary if accented or non-accented characters are displayed incorrectly.Published on 18 Mar 2026Updated on 5 Jun 202674How do I create passkeys? (app)
If you want to create your passkey with your current device, select Continue and complete the biometric authentication/PIN code on your device Select Continue to create a passkey with your current device 7.Published on 16 Aug 2023Updated on 5 Jun 202613,383How do I create passkeys? (web)
Select Rename to rename your passkey Note: changing the passkey name will only affect the OKX passkey management page.Published on 16 Aug 2023Updated on 2 Jun 20264,305How do I stay safe from phishing SMS using the name OKX?
We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.Published on 9 May 2025Updated on 29 May 2026325How do I create a successful copy trade order?
Note: When your maximum copy trade limit is reached, the system will stop creating new trades until the existing ones are closed. Insert the amount per order and the maximum total amount that you would like to follow You can also configure advanced settings to ensure a successful order.Published on 2 Aug 2023Updated on 5 Jun 2026354What is sub-account?
On the web Open OKX website and login to your account, go to Profile and select Sub-accounts Select +Create sub-account, then fill in Login name and select Account type Standard sub-account: you can separate your funds to run different trading strategies by depositing and transferring funds into your sub-account. However, you're not allowed to perform withdrawals. Managed trading sub-account: you can entrust your sub-account to a professional trading team.Published on 22 Aug 2023Updated on 29 May 20261,862OKX API FAQ
Once you forget it, you can't retrieve it and you'll need to create a new API key.How do I create an API key? On the App: 1. Log in to your OKX account > Select Menu (⋮⋮⋮) > Scroll down and select API > Create API key 2. Fill in the API name > Select Account and Purpose > Enter the IP address allowlist > Select Permissions > Enter the Paraphrase On the Web: 1. Log in to your OKX account > Go to your Profile and select API and connections > Create API key 2.Published on 20 Sept 2024Updated on 5 Jun 2026139How do I publish or subscribe to a signal on Signal Marketplace?
Your signal will be under review by our team After a signal is approved, you can see it in Paid signal/ Free signal option depending on your fee model, and all users will be able to see it in the Signal marketplace Look for the status of your signal after publish If you want to create and publish a new signal: Go to the signal bot creation page and select Add custom signal Enter your signal name and description and select Create signal Once all good with the details, select Create signal Set up yourPublished on 12 Mar 2024Updated on 29 May 202645Pay FAQ
If you've imported your contacts, simply search for the recipient’s name, phone number and email address. If the recipient doesn't have an OKX Account, they'll need to create one in order to receive the payment.7. Do I need an OKX account to use Pay? Yes, you'll need to have a registered OKX account and complete identity verification and create a Pay account to send and receive payments with Pay.8. I sent a payment to the wrong person using Pay. What can I do?Published on 16 Sept 2025Updated on 29 May 20261What's Private Copy Trading?
Select the Create link option to generate a new invitation link Create the link for the invitation once the private mode is turned on Fill in the following information: Link name: to keep track of invitation links you create. Copy trader limit: set the maximum number of copy traders that are allowed to use the invitation link. If the number of successful copy traders exceeds the limit, new copy traders will no longer be able to copy via that invitation link.Published on 29 Aug 2023Updated on 29 May 20261,748Demo trading
To ensure the demo environment provides a valuable learning experience, OKX has created a pricing bot named WAGMI who will automatically respond to any RFQs sent in demo trading. In order to receive prices from the bot, please select it as a counterparty before submitting your RFQ on the "RFQ Builder" page.Who is the pricing bot WAGMI and how do its prices work? WAGMI is a counterparty available to trade with on the demo trading environment for Block Trading by OKX.Published on 29 Jun 2022Updated on 29 May 20261,765Address type upgrade FAQ
Edit your address name after selecting the horizontal ellipsis icon on your preferred address card on the listWhat if I have different names saved for the same address after the address type upgrade? In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address. You can still modify this name later if desired.Will I need to verify my address again after the address type upgrade?Published on 26 Aug 2025Updated on 5 Jun 2026859Travel Rule FAQ
You can refer here to understand more about how to create/import your wallet.If you're making a deposit into OKX:1. If I deposit money from another exchange (such as Upbit) to OKX and encounter Travel Rule verification failure due to a name mismatch, what should I do? You can verify whether the information provided by the sender before depositing matches your identity verification details on OKX. Occasionally, errors occur due to incorrect name entries, resulting in verification issues.Published on 20 Jul 2023Updated on 29 May 2026813Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
The file must end with the name "_inclusion_proof.json." The JSON string contains your account balance and a snapshot of the Merkle path, then saves the file in a new folder. Open a text editor (e.g., Notebook), then paste and save the JSON string as a file. The file name must end with "_inclusion_proof.json." Save the file in a new folder. The JSON string contains your account balance and a snapshot of the Merkle path.Published on 21 Oct 2024Updated on 11 Feb 202694OKX P2P dispute handling rules
*Uncooperative or bad-faith behaviour including but not limited to; engaging in any fraudulent activities with the intention of deceiving their trading partner, non-paying buyers and non-releasing sellers, abusing the dispute process by creating false dispute and accusations, unresponsiveness, delayed, hostile communication or hidden fees or charges or any attempt to change the terms after the order has been created and leading other users to communicate or trade outside of OKX P2P trading platformPublished on 28 Aug 2023Updated on 29 May 20261,141