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Why is my deposit not credited even when all information is correct?
Rest assured, assets that have already been recorded on the blockchain will not be lost. Once the network reopens for deposits, the platform will process it promptly. You can refer to the deposit page for the estimated recovery time and check back later.Published on Oct 17, 2024Updated on May 29, 20262,001How can I do spot trading with the Jupyter Notebook?
Instantiate python variables to save your API details in the notebook for later usage 1 api_key = "xxxxx" 2 secret_key = "xxxxx" 3 passphrase = "xxxxxx"4. How can I import OKX modules? In python-okx, there are several modules based on our REST API modules. Read our guide to learn how to import OKX modules.Published on Sep 29, 2023Updated on May 29, 2026561What is DEX Boost and how do I participate?
The X Launch event usually refers to the Boost data from a day before the event starts. Please refer to the event page for specific details.How are bonuses distributed? Will they be credited automatically? No, bonus won't be distributed automatically. You must manually claim them on the event page. The claim period is typically 14 days. Bonus that's not claimed within this period will expire and can't be reissued.If I release my wallet, can I still participate or claim rewards? No.Published on Dec 13, 2025Updated on May 29, 20261Event Contracts FAQ
For more details, please refer to Notice on OKX Event Contract Fee UpdateAPI Integration & AI Agent Integration Supported account modes: Futures mode, Multi-currency mode, and Portfolio mode. Spot mode is not supported. Position mode: API access only supports Isolated margin mode.Published on Apr 16, 2026Updated on Jun 2, 2026What's KYC: What to expect and why it matters?
You may be asked to verify again to: Reconfirm your identity for account protection Prevent unauthorized access or financial fraud Maintain compliance with updated local and international regulations Rest assured, your data is encrypted and handled in accordance with data protection laws, including GDPR and other global standards.What’s next for KYC? We’re constantly improving the KYC experience to make it faster, safer, and more user-friendly.Published on Jun 24, 2025Updated on May 29, 202665US Holiday Campaign - Terms and Conditions
Terms & Conditions: OKX USDG 5% APY Program (U.S.) This OKX USDG APY program is being offered by OKX INC. (“OKX”). The program starts on November 24, 2025 at 00:00 PT (the “OKX USDG APY Program Start Date”) and will continue until further notice, as determined in OKX's sole discretion.Published on Nov 6, 2025Updated on May 29, 2026What's Satoshi test and how do I complete it?
If you have any withdrawals that are currently on hold due to pending Satoshi test verification, rest assured that these will be processed and sent on-chain immediately following successful verification. This ensures that your transactions aren't unduly delayed once verification is confirmed. In the event that the verification times out, you have the option to re-attempt the verification process.Published on May 28, 2024Updated on May 29, 202667How do I verify OKX's ownership and balance of the wallet address?
Please refer to here Use third-party nodes: Infura、Alchemy Example: Alchemy provides ethereum archive node serviceOKLink API balance verification Login to OKLink Go to profile > API Select Create API under On-chain Data to create apiKey Configure parameters related to OKLink open API in the rpc.json file OKLink is a blockchain big data company that provides an open interface to query the address balance of a specified height in the blockchain.Published on Sep 26, 2023Updated on May 29, 20261,003How can I enhance my OKX app security?
Audit your API permissions: head over to Profile > API for the web while select Menu > Tools > API to access via the app, and delete any unauthorized APIs available. Proceed to select API under the Tools section on the Menu page Check your active devices: head over to Profile and settings > Security > Device Management under Advanced security, and remove any unrecognized devices and reset your password.Published on May 14, 2026Updated on May 29, 2026How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
Grid Profits is meant for reference and breakdown purposes.Published on Jun 20, 2025Updated on May 29, 202658How do I level up my trades with Mizar?
That means you don't need to deposit any funds on Mizar to trade, but you can connect to your exchange with API keys.3. How do I connect OKX to Mizar? Learn more on how you can create your OKX API key and how to connect it to the Mizar bot by reading about it here.Published on Mar 28, 2024Updated on May 29, 20265How do I supercharge my trading with Alertatron's automated solutions?
There are three main steps: Creating a set of OKX API keys: Visit here to learn more Adding the API keys to Altertatron: Visit here Amazing, you can now send your first test order!Published on Mar 28, 2024Updated on May 29, 20261How do I secure my account after detecting unusual activity?
However, for security reasons, fund withdrawals will be disabled for 24 hours after making any changes.API To view or delete your APIs: Select the Menu icon on the app > Pull down to access the Toolbar > Select API > Delete any APIs not created by the account owner.Trusted device Visit your Security Center and review Device Management.If you see any unrecognized devices, we recommend removing them immediately to secure your account.Payment method It’s important to keep your payment methods accuratePublished on Mar 21, 2025Updated on May 29, 202634X Drops Club Terms and Conditions
For more details, please refer to the OKX Terms of Service and Risk & Compliance Disclosure. OKX is not responsible for technical, pictorial, typographical, or editorial errors or omissions. For more information, go to www.okx.com © 2025 OKX. All rights reserved.Published on Dec 4, 2025Updated on May 29, 2026X Drops Club United States
For more details, please refer to the OKX Terms of Service and Risk & Compliance Disclosure. 15. OKX is not responsible for technical, pictorial, typographical, or editorial errors or omissions. For more information, go to www.okx.com © 2025 OKX. All rights reserved.Published on Dec 5, 2025Updated on May 29, 2026