OKX P2P Maker Guidelines

*Please note that the rules listed here only apply to Maker in the HKD and TWD transaction zones.
To create a fair, secure, and trustworthy peer-to-peer trading environment for users on the OKX peer-to-peer platform, all peer-to-peer Maker must adhere to the following principles.

General Principles

• Adhere to the principles of integrity, courtesy, and fairness.
• Be responsible for ad content, and confirm the price and quantity before publishing.
• Please ensure timely payments, token release, and responses to user, and only accept payment methods mentioned in your ad and supported by OKX.
• Do not cancel orders unilaterally or file malicious appeals. Please contact the user directly before appealing.
• Do not include 'OKX', local bank names, payment method names, or any sensitive terms in your nickname.

Trading Principles

I. Payment and Receipt of funding

1. OKX requires that the account holder name of your payment method matches the name used for your identity authentication on OKX.
2. When receiving payment, if the counterparty's bank account information differs from their verified name on the platform (platform corporate accounts can use individual legal person accounts for payment), do not release the cryptocurrency. You can refund the counterparty, and any fees incurred from the payment method for the refund should be borne by the counterparty. Furthermore, we strongly recommend that you report this order through order dispute.

II. Asset Security

1. Merchants shall not engage in any high-risk transactions.
2. When a user complains that their bank card was frozen after receiving funds from a merchant, the merchant must actively cooperate with OKX to provide evidence. If a merchant's bank account is frozen due to a counterparty's fault, the merchant should immediately contact local police and ask the police to send an email directly to the OKX Law Enforcement Team for inquiries.
3. If a merchant uses unknown digital assets or funds on OKX, leading to legal risks or asset losses for OKX and its users, OKX has the right to revoke the merchant's qualification, prohibit all their activities, and confiscate their security deposit.

III. Operational Rules

1. We do not encourage you to conduct transactions with users outside the OKX peer-to-peer platform. If you conduct transactions privately with users, OKX shall not be held responsible for any losses incurred. You should not mention any private contact information (social networks or messaging apps) in advertisements, transaction terms, or automatic replies.
2. After completing payment, if the counterparty does not release the tokens within 15 minutes, you should contact the counterparty directly. If you do not receive a reply, click [dispute] and wait patiently for OKX peer-to-peer staff to contact you.
3. You should not test your bank account with small transfers without the user's consent.
4. It is forbidden to post links to third-party resources in the 'Notes' or 'Auto-reply' fields, especially links to other Exchange/peer-to-peer/OTC platforms.
5. If you violate Maker rules, we may directly hide or close your advertisement without notice.

__IV. Disqualification

You may be disqualified if any of the following occur:

1. You fail to cooperate with our support team when handling appeal orders.
2. You charge users additional fees or commissions in any form.
3. You contact users to request trading on platforms other than OKX.
4. You disclose users' names, contact information, addresses, or other related information.
5. You disseminate false information detrimental to OKX.
6. You gain an advantage through unfair competition.
7. You use multiple merchant accounts to gain a trading advantage or block the assets of other merchants.
8. You receive a large number of negative reviews from other users.